Crystalline Home Environment Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.crystallinehomeenvironment.com  (the “Site”). This is a legal agreement, and you agree to be bound by this agreement. We oppose many common privacy over-reaches, and take many extra steps to protect your privacy. Please see our recommendations and our extra efforts to protect your privacy in blue, as you continue reading. Please read this carefully. Thank you.

Crystalline Home Environment, its owners, agents, successors, heirs, employees, website and all others hereby named or unnamed, hereafter named as “we”, “us” or “our”. By purchasing from Crystalline Home Environment and/or visiting our site, you agree to these privacy policies and to our Release of Liability.

You: The website visitor at https://www.crystallinehomeenvironment.com, and/or customer from the USA. We do not sell outside of the USA. We do not sell to minors under 21 years of age and do not knowingly or intentionally sell to people who are mentally rendered incapable of making their own financial decisions.  By purchasing from us, you certify under penalty of perjury that you are legally an adult 21 years or older, are fully capable of making your own financial decisions, residing in the USA. If any parent, guardian or caretaker finds out that their minor under 21 years of age purchased from us without parental consent, or that any person legally declared to be incapable of making their own financial decisions ordered from our website,  please contact us. Mental incapacity will require a doctor's note or other legal proof, and we also ask for verification of the minor's age. With documented legal proof and receipt of the returned products, we will happily reimburse the sale and delete all digital data. As a rare exception, please note in this situation that a hard copy of the invoice, proof of return plus the legal documentation of age or mental incapacity which you provided to us, will be kept on confidential file for our records.

HOW WE TAKE STEPS TO PROTECT YOUR DEVICE AND ORDERING INFORMATION

The California Privacy Protection Act (CPPA) covers Californians, but we at Crystalline Home Environment extend this privacy offer to virtually all of our customers USA wide: If you want us to delete any of your information stored by our web host, please contact us and we will gladly erase all information at your request. As per the CPPA, and per our own voluntary freewill, we will never discriminate against Anybody who requests that their information be deleted. We fully respect your privacy, and your  right to it.

We at Crystalline Home Environment will never share your information except with our suppliers in order to arrange for shipping, and we will never sell your information. Period! However, our webhost and other internet sources might.

Many websites will use your personal information to screen for potential fraud. We consider that an unnecessary over-reach of privacy, and we do Not engage in that, trusting that such fraud will not occur and respecting your privacy. However, other sources might, such as your credit card holder and/or our web host. Regrettably we can't control what other sources do, and you agree to hold us forever harmless.

Every day without fail when we edit or update our website, we scan our network prior to logging in. When logging out, we erase history and all cookies....every single day that we perform any administrative function on our site. And we use very high privacy settings with our internet sources.

We took even further steps to protect your privacy! We created a separate email address to separate our social media from our website. This way, our social media with its cookies that track devices all over the web, are less likely to see your personal transactions on our website. However, we can not prevent or control, and are not responsible for, tracking devices from your own social media and other sources, to and/or from our website.

We also closed out our page on one of the social media sites that is most active with tracking people on the web. We did that exactly with our clients' privacy in mind. We also set our social media privacy so forum users can see our posts and articles, but web browsers can not see our social media profile, according to our social media sources. This contributes to protection  from data breaches.

We use very long and complicated passwords, hold a secure https website, use firewalls and other techie-installed protections, and change our passwords regularly to assure website security.

In short, our efforts far exceed what many other website owners will do for their clients' privacy!

INFORMATION WHICH WE COLLECT:

Crystalline Home Environment will not track or collect your Device Information (below) however our web host does. For purposes of ordering shipment and collecting payment from you, we will collect your Order Information (below). How we use this information, is outlined below.

If you want us to delete the information stored automatically by our webhost, feel free to contact us and we will gladly erase your information. Please provide us with the order number, your name and your email address so we can send you an erasure confirmation. Your email address will not be kept on file. We respect your privacy. 

When you visit the Site, our web host and other internet sources automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site,  internet sources including our web host collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

Our web host and other internet sources collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Some of our suppliers use tracking cookies. 

Some social media and other sources use cookies that track participants' activity all over the web.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.” 

We will never sell your Order Information. We at Crystalline Home Environment also do not track,  and will never sell your Device Information. We can not see your credit card information, although it is stored by our web host. Our web  host may track your Device Information, and regrettably we have no control over what other sources may do.

We will, as before, gladly erase all personal information on your request.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Our web host and internet sources use the Device Information that they collect to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with our suppliers for purposes of purchasing and arranging for shipment. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

At Crystalline Home Environment, we will never share your information to any other sources than the ones above. Period! And we will never sell your information. Period!

PERSONAL INFORMATION OUR WEB HOST AND INTERNET SOURCES COLLECT

We, Crystalline Home Environment, are not responsible for, and are not in control of, social media tracking cookies beyond their own website(s), neither are we responsible for or in control of how our web host,  search engines, servers, browsers, service providers and other web sources may track or collect information about you, your Order Information or your Device Information. You, the site visitor and/or customer, agree to hold Crystalline Home Environment forever harmless and to indemnify us from all such data collection from all sources, and from any legal costs, now and to all perpetuity.  We are happy to provide you with a secure website. We are not responsible for and are not in control of hacking, malware, viruses, or other unwanted or illegal website compromise. You agree to hold us forever harmless and indemnify us now and to all perpetuity, including from court action and costs, should such hacking, viruses, malware, or other illegal and/or unwanted action occur.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you.  If you wish to opt out, please contact us here on our website to let us know.

Our web host, and internet providers and sources, may target you with automated personalized ads. We are not responsible for such targeting, and you agree to indemnify and forever hold us harmless for such advertisement targeting. 

 For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising by:

INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.

 COMMON LINKS INCLUDE:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/

DO NOT TRACK

Please note that because we are not in control of what our web host may do, we can not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

PROTECTING YOUR PRIVACY ONLINE AND ON OUR WEBSITE

We recommend that you visit your social media source's privacy policy page,  turn off tracking cookies, clear all cookies, and use a VPN to protect your personal  information.

AREAS WE SERVE:

Please note that we can not ship to or service any country outside of the USA. We serve the USA solely.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS: OUR CONDITIONS AND YOUR AGREEMENT 

Although we have no content of concern to minors and their parents, we do not sell to individuals under the age of 21. By purchasing from us, you certify under penalty of perjury that you are legally an adult 21 years of age, or older, that you reside in the USA, and agree to be bound by this condition for purchasing from us. Parents are asked to please contact us if a minor purchased from us without parental consent.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through our website.

Thank you for your patronage, and we look forward to serving you.